Privacy Policy
Vicon Technology, Inc.
Effective Date: [2/17/2026]
1. Introduction
Vicon Technology, Inc. ("Vicon," "we," "our," or "us") is committed to protecting your privacy.
We build intelligent safety and energy systems designed to protect people, property, and communities. That same philosophy of protection extends to your personal information.
We do not sell, rent, trade, or exploit your data.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your information.
2. Information We Collect
We collect only the information necessary to operate our business responsibly and deliver our services effectively.
A. Information You Provide Directly
This may include:
- Name
- Email address
- Phone number
- Company name
- Property address
- Project details
- Dealer or distributor application information
This information is typically collected when you:
- Submit a contact form
- Request a quote
- Apply to become a dealer
- Schedule a consultation
- Sign a contract
- Subscribe to updates
B. Technical & Usage Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referral source
This data helps us:
- Improve website performance
- Understand general traffic patterns
- Protect against fraud or misuse
We do not use this information to profile or exploit users.
C. System & Product Data (If Applicable)
If you install a Vicon system, limited operational data may be collected to:
- Monitor system performance
- Ensure proper functioning
- Provide remote diagnostics
- Improve safety optimization
This data is used strictly for:
- Safety
- System integrity
- Engineering performance
It is not used for advertising or resale.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Provide quotes and proposals
- Deliver and support products
- Process contracts and payments
- Improve product performance
- Ensure regulatory compliance
- Communicate service updates
- Enhance system safety and reliability
We do not use your data for unrelated commercial exploitation.
4. No Sale of Personal Information
Vicon does not:
- Sell personal data
- Share personal data for third-party marketing
- Trade data with advertisers
- Monetize customer information
Your information is used solely to support your interaction with Vicon and to provide safety and energy services.
5. Data Sharing
We may share information only with:
- Authorized dealers (if you request local installation)
- Engineering partners involved in your project
- Licensed contractors performing installations
- Payment processors
- Legal or regulatory authorities (when required by law)
All partners are required to maintain confidentiality and security standards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encrypted communications where applicable
- Access controls
- Limited data access to authorized personnel
- Secure hosting infrastructure
No internet transmission is 100% secure, but we take appropriate measures to reduce risk.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill contractual obligations
- Provide support and service
- Comply with legal requirements
- Maintain safety records
When no longer required, data is securely deleted or anonymized.
8. Your Privacy Rights (California Residents)
If you are a California resident, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request information about how your data is used
To exercise your rights, contact:
info@vicontech.group
22515 Aspan Street, Suite F-G, Lake Forest, CA 92630
We will respond within legally required timeframes.
9. Cookies
We may use cookies or similar technologies to:
- Improve website functionality
- Measure performance
- Analyze traffic patterns
You may disable cookies in your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
11. Children's Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or regulatory changes.
The updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Vicon Technology, Inc.
Email: info@vicontech.group
Website: www.vicontech.group
Vicon was built on proactive protection.
That principle applies not only to fire and energy systems, but to your information as well.
We believe safety includes privacy.